YMO Terms of Use

Terms of Use

These Terms of Use, together with the Yours, Mine & Ours (“YMO”) Privacy Policy available at: www.meetymo.com/privacy (collectively, the “Agreement”), constitute a legal agreement between you ("you" or "User") and YMO LLC ("YMO" or “Yours, Mine & Ours” or “Ours”).

This Agreement governs your use of YMOs curated online marketplace, located at www.meetymo.com, including interactions with our vetted professionals and access to our concierge services and resource library and courses. By accessing, using, or registering with YMO, or any portions thereof, you represent and warrant that: (i) you are capable of entering into binding contracts; (ii) you have the right, authority, and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement; and (iii) you have read this Agreement and expressly acknowledge and agree to be bound by the terms and conditions below.

1. YMO Does Not Itself Offer Professional Services. YMO is a marketplace for resources, information, and personalized guidance, together with a venue for facilitating connections between Users and vetted third-party professionals. YMO may assess your specific needs, explain your options, make recommendations, and connect you to talented professionals to guide you through your relationship challenges, or create and deliver courses for purchase, but do not warrant themselves to be licensed professionals or to be providing legal advice.

2. No Guarantees or Endorsements. Although professional services may be scheduled through use of the YMO platform, YMO is not affiliated with or sponsored by any third-party professional, and has no responsibility or liability for any professional services rendered. While we take certain steps to examine the backgrounds of the professionals listed on our website or whom you may contact using our website, we make no guarantees, warranties or representations regarding the skills or undertakings of such professional or the quality of the advice that he or she may perform for you if you elect to retain their services. We do not independently verify professionals’ representations about their services, nor do we validate licenses or credentials. It is entirely up to you to evaluate the professional and the professional's qualifications, and to enter into a direct contract or otherwise reach agreement with your chosen professional. Professionals are not employees or agents of YMO, nor is YMO an agent of any professional.

3. No Contracting via the YMO Website. YMO, may inform you of certain offers or services provided by professionals. Such offers or services are made solely by the professionals themselves, and YMO does not guarantee or warrant the pricing or services that a professional may offer. Any quotes provided by professionals via YMO are not contractually binding offers, are for informational purposes only, and cannot be accepted on or via YMO. To contract with a professional, you must work directly with the professional. Your rights under contracts you enter into with professionals are governed by the terms of such contracts and by applicable federal, state, provincial and local laws. YMO is not a party to such agreements.

4. Release from Damages or Claims. Should you have a dispute with respect to any services provided by a professional or the fees charged by any professional, you must address such dispute with the professional directly. You hereby agree to release YMO (and our officers, directors, shareholders, affiliates, employees and agents) from any damages or claims (including consequential and incidental damages) of every kind or nature, suspected and unsuspected, known and unknown, and disclosed or undisclosed, arising out of or in any way connected with such disputes and your dealings with professionals.

5. Personal Information; User Accounts. Some of the materials and resources available through YMO may require prior registration to access. When you complete a registration with us, you will be required to provide certain personal information. You agree that such information will be true, accurate, and complete, and that you will update this information promptly when it changes. If you provide any information that is untrue or inaccurate, not current, or incomplete, or if we suspect that your information is untrue or inaccurate, not current, or incomplete, we may, in our sole discretion, suspend or terminate your right to access any material for which registration is required. Any personally identifiable information supplied hereunder will be subject to the terms of the Privacy Policy.

6. Account, Password and Security. You are the sole authorized user of your account. You are responsible for maintaining the confidentiality of any username, password, and account provided by you or us for accessing YMO’s resources. You are solely and fully responsible for all activities that occur under your password or account, except that YMO may, in certain circumstances, access your account to make changes that you request. YMO has no control over the use of any User's account and expressly disclaims any liability derived therefrom. Should you suspect that any unauthorized party may be using your password or account or you suspect any other breach of security, you must contact us immediately.

7. Term. This Agreement shall continue in full force and effect until such time as it is terminated by you or by us.

Termination by YMO. We may terminate this Agreement or terminate or suspend your right to use YMO at any time for any or no reason (including, without limitation, in the event that we believe that you have breached this Agreement or any policy posted on the YMO website, or if we otherwise find that you have engaged in inappropriate and/or offensive behavior (collectively, "Prohibited Conduct") by providing you with written or email notice of such termination to the physical or email address you have provided us, and termination will be effective immediately upon such notice. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. When terminating your account, YMO may delete the account and all the information in it. You have no ownership rights to your account.

Termination by You. You may terminate this Agreement by completely and permanently ceasing to use YMO (provided that there are no outstanding services ordered under your password or account) and by closing any YMO account you have opened.

8. Links to and Plug-Ins from Other Websites or Media. Links (such as hyperlinks) to and plug-ins from sites or applications owned, operated, or controlled by third parties (collectively, "Third Party Sites") do not constitute endorsement by or affiliation with YMO of the Third Party Sites or their content. Such links and plug-ins are provided as an information service, for reference and convenience only. YMO does not control any Third Party Sites, and is not responsible for their content. It is your responsibility to evaluate the content and usefulness of the information obtained from Third Party Sites. The use of any Third Party Site is governed by the terms and conditions of use and privacy policy of that Third Party Site.

9. Online Forums. YMO may offer blogs, message boards, applications, opportunities to provide reviews, chat areas, news groups, forums, communities, and/or other message or communication facilities that allow Users to communicate with other Users, with and employees, and/or with professionals. You may only use these resources to send and receive messages and material that are relevant and proper to the applicable forum and that comply with this Agreement. YMO will not be responsible for any information or materials posted in such areas. You are solely responsible for all of your own posts and messages. You hereby represent and warrant that, in using YMO to interact with others, you will not create liability for us or cause us to lose (in whole or in part) the services of our Internet Service Providers (ISPs), customers, or other partners or suppliers. We reserve the right to remove postings from online forums in our sole discretion.

10. Courses. YMO may from time to time provide courses for purchase. The following additional rules apply to such courses:

11. Rules for Use of YMO. You may use YMO for your personal use only (or for the use of a person, including a company or other organization that you validly represent). You may not use YMO for any other purposes or in connection with any commercial endeavors whatsoever without our express prior written consent. You agree to treat our employees and any hired professionals courteously and lawfully, to provide a safe and appropriate working environment for them that is in compliance with all applicable laws and regulations, and to provide reasonable cooperation to enable them to effectively assist you.

12. Payment Methods. To purchase courses or other services or programs for sale on the YMO site you must provide a valid, accepted method of payment (“Payment Method”); you are expected to update said Payment Method from time to time as may be necessary. To access paid sections of the YMO website you must provide a Payment Method. Following any update of your payment information, you authorize us to charge the applicable Payment Method. If payment is unsuccessful due to expiration, insufficient funds, or otherwise, we may suspend your access to the paid features of the YMO website until we have successfully charged a valid Payment Method.

13. Refunds. We do not provide refunds for the purchase of YMO courses. Please review the course information prior to purchase to ensure the course is for you.

14.YMO Proprietary Software and Site. You acknowledge that YMO’s software and all materials and resources that it provides through its website are of a proprietary nature and belong exclusively to YMO. You will not reverse engineer, disassemble, decompile, translate, modify, adapt, license, sublicense, alter, copy, distribute, hack or interfere with YMO property, its servers or any connected networks, use a robot, spider, manual, and/or automatic processes or devices to data-mine, data-crawl, scrape or index the YMO site in any manner, or attempt to: remove or alter, visually or otherwise, any copyrights, trademarks, or proprietary marks and rights owned by us; or mirror or archive any part of the YMO software or website or any content or material contained thereon without our prior written permission.

If purchasing and accessing YMO courses, permission is granted to temporarily download one copy of any downloadable materials on YMO’s course (which can be found at YMO Classes) website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or 'mirror' the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by YMO at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

The materials appearing on YMO’s website may include technical, typographical, or photographic errors. YMO does not warrant that any of the materials on its web site are accurate, complete, or current. The School may make changes to the materials contained on its web site at any time without notice. The School does not, however, make any commitment to update the materials.

15. Copyright Complaints and Copyright Agent. YMO respects the intellectual property of others, and expects Users to do the same. YMO will respond to properly submitted notices of alleged copyright infringement that comply with applicable law. In the event that a person or entity has a good faith belief that any materials provided on or in connection with YMO infringe upon that person's or entity's copyright or other intellectual property right and sends to YMO a properly submitted copyright notice, YMO will investigate, and if it determines, in its discretion, that the material is infringing, will remove the content. YMO contact information for notice of alleged copyright infringement is via YMO: [email protected].

16. Modifications to the YMO Platform. We reserve the right in our sole discretion to review, improve, modify, or discontinue, temporarily or permanently, the YMO platform or any content or information thereon with or without notice.

17. DISCLAIMER OF WARRANTIES; LIMITATION ON LIABILITY. USE OF YMO IS ENTIRELY AT YOUR OWN RISK. YMO DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE; NOR DO WE MAKE ANY WARRANTY AS TO ANY CONTENT AVAILABLE ON OR THROUGH THE USE OF YMO; NOR DO WE MAKE ANY WARRANTY AS TO ANY PROFESSIONAL'S REGISTRATION, PROFESSIONAL ACCREDITATION, OR LICENSE; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF YMO, OR AS TO THE TIMELINESS, ACCURACY, RELIABILITY, QUALITY, SUITABILITY, SAFETY, COMPLETENESS, OR CONTENT OF PROFESSIONAL SERVICES, OR ANY CONTENT, INFORMATION, OR MATERIALS PROVIDED ON OR THROUGH THE USE OF YMO. YMO CANNOT AND DOES NOT GUARANTEE THAT ANY INFORMATION, PERSONAL OR OTHERWISE, SUPPLIED BY YOU WILL NOT BE MISAPPROPRIATED, INTERCEPTED, DELETED, DESTROYED, OR USED BY OTHERS. YOU AGREE NOT TO HOLD YMO OR ANY OF ITS AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, OR PARTNERS LIABLE FOR ANY DAMAGES, EXPENSES, LOSSES, SUITS, CLAIMS, AND/OR CONTROVERSIES THAT HAVE ARISEN OR MAY ARISE, WHETHER KNOWN OR UNKNOWN, RELATING TO YOUR ACCESS OR USE OF OR INABILITY TO ACCESS OR USE YMO, INCLUDING WITHOUT LIMITATION, ANY LIABILITIES ARISING IN CONNECTION WITH THE CONDUCT, ACT OR OMISSION OF ANY USER (INCLUDING WITHOUT LIMITATION STALKING, HARASSMENT, ACTS OF PHYSICAL VIOLENCE, AND LOSS OR DESTRUCTION OF PERSONAL PROPERTY), SERVICES, ANY DISPUTE WITH ANY USER, AND ANY DESTRUCTION OF YOUR INFORMATION. YMO DOES NOT ACCEPT ANY LIABILITY WITH RESPECT TO THE QUALITY OR FITNESS OF ANY WORK PERFORMED IN CONNECTION WITH PROFESSIONAL SERVICES.

18. General Provisions. This Agreement constitutes the entire agreement between you and YMO with respect to its subject matter. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will be enforced to the fullest extent possible, and the remaining provisions will remain in full force and effect. You agree that, except as otherwise expressly provided in this Agreement, there shall be no third party beneficiaries to this Agreement. You agree that regardless of any statute or law to the contrary, any dispute, claim, or cause of action arising out of or related to this Agreement must be filed within one (1) year after such dispute, claim, or cause of action arose or be forever barred. All notices provided by a party in connection with this Agreement will be deemed given as of the day they are received by email as follows: [email protected]. This Agreement shall not be modified except in writing signed by both parties or by means of a new posting by YMO, as described below. This Agreement shall be interpreted as if jointly drafted by the parties.

19. Changes to this Agreement. We reserve the right, at our sole and absolute discretion, to change, modify, add to, supplement, or delete any of the terms and conditions of this Agreement at any time, effective with or without prior notice. If any future changes to this Agreement are unacceptable to you or cause you to no longer be in compliance with this Agreement, you must terminate, and immediately stop using, YMO. Your continued use of YMO following any revision to this Agreement constitutes your complete and irrevocable acceptance of any and all such changes.

I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THESE TERMS OF USE AND PRIVACY POLICY, AND AGREE THAT MY USE OF YMO IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

Last updated: December 14, 2019